- What is an email header?
- The block of lines above the message body that mail software adds as a message travels: one Received line per server, the Authentication-Results of SPF, DKIM, and DMARC, and fields such as From, Date, and Message-ID. Mail clients hide it by default.
- How do I find the raw headers?
- In Gmail, use More (three dots), then Show original. In Outlook on the web or the new Outlook, use More actions, then View, then View message details. In classic Outlook for Windows, open the message and use File, then Properties, then Internet headers. In Apple Mail on a Mac, use View, then Message, then All Headers or Raw Source. Menu names vary a little between versions.
- Which hop caused the delay?
- Look for the largest gap between consecutive Received timestamps. The timeline shows the delay added at each hop and highlights any hop that took more than a minute.
- Why does the message say SPF or DKIM failed when my records look right?
- Headers show the verdict at the moment of delivery. Forwarding, mailing lists, and security gateways that rewrite messages often break SPF or DKIM in transit, and a record changed after the message was sent will not change an old verdict.
- Can headers be forged?
- Lines added before a message reached your provider can be faked by the sender. Trust the Received lines and Authentication-Results added by your own mail servers, which are the ones nearest the top.
- Are my headers uploaded or stored?
- No. The analyzer runs in your browser and nothing you paste is sent to ProbeKit.